My bag was stuck in transit from the 27th of June with AusPost and finally arrived on the 14th of July. I flagged this with the third party insurance. They were great and responded fairly quickly. They advised to give it some time otherwise they would investigate further.
I love this bag. The colour is beautiful. It’s the perfect size and shape.
Love it! It’s shiny and sleek. I’ve used it for a week or so now and I am loving it. Looks exactly as the picture showed and I have no issues with it so far
I am writing this in honesty of my first impressions and my desire for this company to do well. I love the slouchiness on the bag while retaining its boxy shape. I hope the base material is something good and not paper. The leather feels nice and the color is great. I love red and this is a great way to incorporate this shade into my everyday. The silver hardware is nice and doesn’t seem to scratch easily after messing with the buckles. I personally love the way the buckles swing but you can link them across the bag if you like that look.
The inside pockets are nice and the material looks good. The zippers all around are smooth. I kinda like how the zipper doesn’t run across the length on the bag but it is important to get used to especially if you’re used to totes and bucket bags.
NOW. I just have two notes. I noticed the adjustment holes on the straps were a little askew but not a huge deal, just off enough for me to notice. Second, the length of the straps were hard for me to adjust or at least not intuitive to me. I highly recommend making a video on how to adjust properly so people like me don’t mangle the leather straight out the box. Highly recommend you to adjust your bag how you want it for the day as you do not want to do this on-the-go.
That being said, once adjusted to my preference it’s perfect, again I love the silver hardware, even the “late to work” logo is kinda charming (usually it’s cringey depending on the branding, I think it works well here).
Also, consider a different font for the Thank you/Tips card. No Times New Roman.
I hope this bag lasts a long time and you will be hearing from me if it doesn’t!
Thanks LTW.
Thank you so much for taking the time to leave such a thoughtful review. We really appreciate your honest feedback and are so happy to hear you love our design, leather and hardware.
We’ll definitely keep your suggestions in mind for our future designs and improvements.
Thanks again for supporting LTW, and please feel free to reach out to us anytime in the future.
10/10 customer service and product.
Quick response time
They accidentally sent me 2 of the same product and let me keep it!!!
This is my fourth bag from LTW. I have the OG patent kite bag - This medium kite bag is just as great as the OG. The medium size still fits my macbook when I'm packing for lighter days. However with my water bottle might be more of a snug fit! the top grain leather is super soft and slouches perfectly when it's filled. I find that the smaller size complements my frame more. I am female 163cm.
Absolutely love it. I just brought it out for the first time and already got so many compliments!
Everything from the design details to the leather quality to the burgundy colour is PERFECT! I usually rotate my bags throughout the week but I found myself reaching for this everyday!
This necklace has been my new go to piece of jewelry that easily fits any style, and brings some edge and elegance. I’m so happy I included it into my order.
I love the bag! Great color and quality. Had a slight issue with the package delivery but their customer service was incredibly helpful and quick to respond. They solved the issue promptly. Very happy with the purchase.
Beautiful bag,great quality, love the shine on this leather and is very structured
I love this bag, I have both the original shiny leather version and this luxe one and definitely prefer this one! It’s a little bit more structured so the zip is easier to do, it’s more understated and less shiny with the pebbled leather makes the silver accents pop more. The leather is still super supple and soft, which just adds so much joy to wearing it!
Really nice quality. Dresses up and down nicely. I love it.
I’ve had my bag for just over a month now . I’m so impressed with the quality of the leather and craftsmanship. The structure of the bag is just beginning to soften and the leather maintains its shine, luxe feel and look. I absolutely love taking it everywhere I go.
So so beautiful! Leather is gorgeous and super soft. I ordered before the strap support thing came out and I wish I’d waited! It would be useful for keeping the straps together on my shoulder. But love it either way!
